Avaya Certification Testing

Avaya Certification validates the knowledge and skills, associated with Avaya products and solutions and their underlying technologies. Earning Avaya certification enables professionals to effectively sell, design and implement powerful converged communication solutions. For further details please visit the Avaya Learning Centre.

Programs

The Avaya Professional Credential Program recognizes individuals who master Avaya Solutions, technologies and practices.

Whether an Avaya Customer, Partner, consultant, or student, the Avaya Credentials prepare individuals with the latest skills to help them succeed. As real-time communications become ubiquitous in the workplace, the Avaya Credentials ensure individuals will confidently keep pace with the business needs and benefits from Avaya Solutions and technologies.

Avaya Certification Credentials require passing one or more exams or learning activities in the required areas. Exams are globally available at Pearson VUE test centers around the world. They are proctored, computer-based, and utilize a multiple-choice format.

Avaya Recommendation

Avaya is pleased to recommend two industry standard, vendor neutral exams as a foundational level to proceed with the Avaya Professional Credential Program. The CompTIA Convergence+™ and CTP 2007 exams are a recommended element to provide proof of an individual’s fundamental knowledge and competency in voice data, telephony and networking technologies.

For further details on these two exams please visit the CompTIA and Convergence Technology Professional testing programs at Pearson VUE.

Scheduling

Appointments may be made in advance or on the day you wish to test, subject to availability. Pearson VUE offers a variety of scheduling options—

  • Schedule Test Online
  • Schedule Test Over the Phone
  • Schedule Test through Local Test Center

Avaya Certification Program Agreement

When you are at a Pearson VUE® Authorized Test Centers and prior to starting your Avaya Certification exam, you will be asked to agree to the terms and conditions of the Avaya Certification Program Agreement. By taking an Avaya certification exam, you acknowledge and agree to these terms and conditions.

To read this agreement, please log into the Avaya Learning Centre, then click “Certification” followed by “Certification Path.”

Last updated 2010-08-18